We do not accept returns. Contact us at design@sempiternajewelry.com with any questions to ensure the best shopping experience. 

If there is an issue with the fit of your your jewelry piece after receiving your purchase, please contact us so we can sort out the perfect fit!

We do not ship internationally from our site at this time. If you live outside of the United States and want to make a purchase, please contact us Design@sempiternajewelry.com or DM us on Instagram @sempiterna.ny about your desired jewelry piece and the country you’re located in.

Yes! Please reach out to us at design@sempiternajewelry.com or DM us on Instagram @sempiterna.ny and tell us what jewelry piece is inspiring you and what customizations you would like to make.

Please note that custom orders take an extra 2 weeks to ship.

If you see a jewelry piece that you love, but it is not in your size, contact us with the jewelry piece you have in mind as well as the size you need.

We currently do not have a store front but please contact us at design@sempiternajewelry.com or DM us on our Instagram @sempiterna.ny to request a fitting appointment in Brooklyn, NY.

Our jewelry pieces are made of solid 925 sterling silver.

Sterling silver is our favorite everyday metal. It beautifully withstands daily activities - we never take our jewelry off.

If you wear your jewelry as often as we do, we recommend getting your jewelry pieces professionally cleaned/ polished annually by contacting us or your local jewelry shop. For our favorite quick home cleaning tip, scrub your jewelry piece with an old toothbrush and a standard toothpaste.

When you are not wearing your jewelry pieces we recommend storing them in the clear display box that the jewelry arrived in, and/or inside of the satin Sempiterna pouch.

PLEASE NOTE: For safe practice, it is highly recommended to remove jewelry before physical activity and performing manual labor especially when operating machinery. This standard caution preserves the longevity of the jewelry and, most importantly, prevents any incidents of jewelry being caught.